Want to transfer your website to IBERWEB?

The transferring of your webpage is divided in two parts, transferring of the domain and transferring of the hosting.
It's important to keep in mind that the domain is the name of your page (example: iberweb.com) and the hosting are the files that sustain your page on the Internet.
Take note, you can transfer both parts to IBERWEB or you can only transfer one of the parts, which means, the domain or the hosting.

Transferring your domain

.pt, .com.pt, .org.pt, .edu.pt

To transfer your domain you need to give us the transferring key of the domain

The transferring key of the domain is generated in your reserved area in www.dns.pt

If you don't know what your domain access data is, please send an email to comercial@iberweb.com, mentioning the domain name to transfer to IBERWEB


.com, .net, .org, .info, .biz

To transfer your domain to our services, it's necessary to make the transferring request aqui

The transferring of com, .net, .org, .info and .biz domains has a charge of 10,00 + IVA, that will translate in another year of registration in case it is successfully completed. The transferring process can take 5 to 7 days.

In order for us to initiate the transferring process, it's necessary that the domain is unblocked with the actual registration and that you indicate us the respective EPP Key.

An email will be sent to the current administrative domain contact, containing a link which you must click on and approve. The transferring will only be initiated when the admnistritative domain contact approves the transfer.

There are some constraints that your domain transferring is concluded successfully, which are:

• It must be registered for over 60 days
• It can't have expired
• The domain must be completely paid for at its current registry
• The domain must be unblocked for transferring, and you must ask for the unblocking before requesting the transfer to our services.
• For .com, .net, .org, .info and .biz type domains, it's necessary that you tell us the EPP Key in the transferring form.

.eu

To transfer your domain you need to give us the transferring key of the domain


.com.br

To transfer your domain, you must have access to your reserved area (ID and Password) here

You must alter the technical and billing contact for IBDDE

If you don't know your access data to your domain, please send an email to comercial@iberweb.com, mentioning the domain name to transfer to IBERWEB


Hosting Transfer

  • To transfer your hosting files to IBERWEB you must, first of all, remove the files from the previous hosting into your computer. If your website uses one or more databases, you must export them.

  • Next, you must put the files and database, if it exists, in the hosting you hired from IBERWEB

  • To transfer the files to the Hosting, you can use FTP. The access data to this service are sent to you when you subscribe your hosting account.

  • To import the database, if it exists, you can do it through the cPanel panel, using the phpMyAdmin application.

Useful

Notes

  • If your old hosting uses the cPanel platform, if you wish, you can send us a backup of your old hosting and we will replace it. However, IBERWEB does not assume responsibility over the possible website bad functioning, that situation should be analysed by the client.

  • In case you're not familiar with all of these questions, IBERWEB can help you transferring your website, however, this operation must have a budget Commercial Department.